Thought Leadership: CPaaS

Lead Article from Help Net Security

CPaaS market to exceed $5 billion in 2021 – Help Net Security

Data from Synergy Research Group shows the CPaaS market continues to demonstrate strong market growth. This momentum provides a solid foundation for increased development of communication and software technologies, creating and enhancing new customer interactions and experiences. The latest 2Q 2021 market share report shows CPaaS market grew over 40% worldwide with Twilio maintaining its number one market share ranking.


Recommended Feature Interview with Paul Ruppert

B2B FM – Thought Leadership

CPAAS: CPaaS is a $18 billion market expanding to $61 billion in 2024 (Arthur D Little), yet according to analysts Mobile Squared only 3% of enterprises are utilizing them, meaning a 97% underutilized upside.


3 Recommended Podcast Interviews on CPaaS

Davide and Laura of Avaya OneCloud CPaaS

‎TalkingHeadz Podcast: TalkingHeadz Bonus Episode with Davide and Laura of Avaya OneCloud CPaaS on Apple Podcasts

‎Dave and Evan host their first TalkingHeadz foursome. In this episode we meet with Davide Petramala and Laura Faughtenberry of Avaya OneCloud CPaaS. Avaya is best known for its powerful enterprise contact centers which can now do even more with OneCloud CPaaS. In this podcast we find out more about…

Comstar and 8×8 Talk CPaaS, XCaaS and Digital Transformation

‎JSA Podcasts for Telecom and Data Centers: Comstar and 8×8 Talk CPaaS, XCaaS and Digital Transformation on Apple Podcasts

‎JSA TV takes a deep dive into the latest communication technologies with two industry powerhouses, Warren Reyburn, SVP of Sales and Marketing at Comstar Technologies, and Nick Parmar, VP of Enterprise CPaaS Sales at 8×8. The impactful discussion covers some of the most pressing questions around CPaa…

Cloud Communications with Paul Ruppert

‎The Telescope Investing Podcast: Podcast #53 – Cloud Communications with Paul Ruppert on Apple Podcasts

‎Cloud communications, also known as Communications Platform as a Service (or CPaaS) allows businesses to communicate with their customers using channels such as voice, email, SMS, and instant messaging. This week we sit down with industry expert, Paul Ruppert, to discuss his insights on this comple…